Project 1 · 24/7 In-Bay Support
The assistant that covers the hours nobody's on site.
Ben's #1 want: a live assistant in every bay. Sim troubleshooting at 1 a.m., booking questions, how-the-bay-works, Sidecar Slider Bar orders — and when it can't resolve something, a clean escalation to Ben with the full transcript. This one is live right now. Try it.
A real, grounded model — not a scripted click-through. Ask it something awkward.
Talk to it — live
This is the actual assistant, answering as First Cutt's front desk. Grounded in a First Cutt knowledge base; honest when it doesn't know; escalates to a human when it should.
Get a human — Ben follows up
Leave your details and we'll flag Ben with your full chat transcript. He'll get back to you.
What it handles
The questions that actually come up in an unstaffed bay — resolved on the spot, or handed to a person cleanly.
Sim troubleshooting
Frozen screen, dropped shots, no ball flight — step-by-step TrackMan IO reset walkthroughs, right in the bay.
Bookings & changes
How online booking and door access codes work, what to do about a change — explained hands-off. (Booking actions are simulated in this demo.)
How-to & house rules
First visit? It walks you through how the bay works, club rules, memberships, lessons with PGA pro Brad Smith.
Food & drink
The Sidecar Slider Bar, on demand — what's on, how to order from the bay screen or the bar.
Escalation with the full transcript
Hardware failure, a refund, anything needing a person — it flags Ben with the whole conversation and captures the guest's contact.
Three tiers, one brain
Same grounded assistant underneath — you choose how guests meet it.
Tier 1 — Text
The chat you just used, branded and mounted on the bay tablets and the booking flow. Type a question, get an answer.
Recommended
Tier 2 — Voice
Guests just talk — hands stay on the club. Speaks its answers back, falls back to text on screen. The tier we recommend for a bay.
Tier 3 — Voice + Avatar
A face on the bay screen: an animated concierge that listens and speaks. The full "front desk in every bay" experience.
Honest caveat: bays are loud — club strikes, music, a full Sidecar crowd. Voice works well with a close mic and push-to-talk, not an open room mic. We spec that hardware with Ben before quoting Tier 2 as done.
Pricing
Founder pricing is the locked partner rate; Standard is list. Recommended: Tier 2, Voice.
Tier 1 — Text
Founder $3,500
Standard $5,500
Monthly upkeep from $250 (text) / $450 (voice). AI usage is capped with a ceiling Ben sets.
Tier 2 — Voice Recommended
Founder $6,500
Standard $9,900
Monthly upkeep from $250 (text) / $450 (voice). AI usage is capped with a ceiling Ben sets.
Tier 3 — Voice + Avatar
Founder $11,500
Standard / list and upkeep quoted at discovery